1. Information We Collect
Account Information
- Name, email address, mobile number
- Business name, GSTIN, PAN, business type
- Password (stored as encrypted hash, never in plain text)
Financial Information You Enter
- Income, expense, and investment data you manually enter
- Bank statements you upload (stored encrypted)
- Tax-related documents and computations
- Business financial data (turnover, P&L, balance sheet entries)
Usage Data
- Pages visited, features used, time spent on platform
- Device type, browser, IP address (for security monitoring)
- Crash reports and error logs (anonymised)
2. How We Use Your Information
- To provide and improve our services — CA-assisted filing, AI advisory, compliance tracking
- To send compliance reminders, deadline alerts, and important notices
- To verify your identity and prevent fraud
- To respond to your queries and support requests
- To generate anonymised, aggregate analytics (never individual-level sharing)
3. Data Storage and Security
India-only servers: All your personal and financial data is stored exclusively on servers located in India. We do not transfer data to servers outside India.
Encryption: All stored data is encrypted using AES-256 encryption. All data in transit is protected by HTTPS/TLS.
Access controls: Financial data is accessible only to you and, when you submit a filing request, to our authorised CA team members assigned to your account.
DPDP Act 2023: We are compliant with the Digital Personal Data Protection Act 2023 and its rules as notified by the Government of India.
4. Data Sharing
We never sell your personal or financial data to any third party. We share data only in these limited cases:
- Government portals: When you submit a filing request, our CA team uploads required data to GSTN, Income Tax Portal, MCA21, EPFO, ESIC as needed to file your return
- Service providers: Hosting (Hostinger — India servers), email delivery, payment processing (Razorpay, once integrated). These providers are bound by confidentiality agreements
- Legal requirement: When required by Indian law, court order, or government authority
5. Your Rights
- Access: Download all your data from your account settings at any time
- Correction: Update incorrect information directly in your profile
- Deletion: Request deletion of your account and all associated data by emailing privacy@vittsphere.com. We will process within 30 days.
- Portability: Export your data in JSON/CSV format from your account
6. Cookies
We use essential cookies for session management (keeping you logged in) and security. We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser but some features may not work.
7. AI Advisory Disclaimer
Our AI CFO Advisory feature processes your financial data to provide guidance. All AI-generated advice is for informational purposes only and does not constitute professional legal, tax, or financial advice. Please consult a qualified CA for final decisions on tax filings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email and by posting a notice on our platform at least 14 days before the change takes effect.
9. Contact Us
For privacy-related queries: privacy@vittsphere.com
VittSphere Technologies Private Limited, Undri, Pune, Maharashtra — 411060